Shipping policy

SHIPPING POLICY

Last Updated: September 4, 2026

Thank you for shopping with GLOBAL IMPACT. We are committed to making sure your order is processed and delivered as smoothly as possible.

ORDER PROCESSING

All orders are processed within 2–5 business days after your order is placed.

Orders are not processed or shipped on weekends or major holidays. During product launches, limited drops, or high-volume periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

SHIPPING TIMES

Estimated delivery times begin once your order has been shipped:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • International: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside of GLOBAL IMPACT's control.

SHIPPING COST

Shipping rates are calculated at checkout based on your location, package size, and selected shipping method.

From time to time, GLOBAL IMPACT may offer promotional free-shipping offers. Any applicable promotion will be displayed on the website or at checkout.

TRACKING

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after your shipping confirmation has been sent.

GLOBAL IMPACT is not responsible for delays caused by the shipping carrier after the package has been shipped.

LOST, STOLEN, OR DAMAGED PACKAGES

GLOBAL IMPACT is not responsible for packages that are marked as delivered by the shipping carrier but are lost or stolen afterward.

If your package is marked as delivered but you cannot locate it, please:

  1. Check around your delivery location.

  2. Ask household members or neighbors if they received it.

  3. Contact the shipping carrier directly.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and items.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you entered an incorrect address, contact GLOBAL IMPACT as soon as possible. We will do our best to update the address before the order ships.

Once an order has shipped, we cannot guarantee that the shipping address can be changed.

INTERNATIONAL ORDERS

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their country.

These charges are not included in the purchase price or shipping cost unless specifically stated at checkout.

GLOBAL IMPACT is not responsible for packages delayed or held by customs.

PRE-ORDERS & LIMITED DROPS

Items purchased through a pre-order or limited drop may have a different processing or shipping timeline.

The estimated shipping timeframe provided on the product page or during the release will apply to those items.

If an order contains both in-stock and pre-order items, the order may ship once all items are ready unless otherwise stated.

MULTIPLE ITEMS

Orders containing multiple products may be shipped together or separately depending on inventory and fulfillment requirements.

You will receive tracking information for each shipment when applicable.

CONTACT

If you have questions regarding your order or shipping, please contact us through the GLOBAL IMPACT website.

Please include your order number when contacting us so we can assist you as quickly as possible.

GLOBAL IMPACT
Move With Purpose. Leave An Impact.